RCNY Restaurants LLC, a New York City-based Arby's franchisee, is one of the most recent quick service restaurant owners to select the combined Digital Dining/DigitalPersona solution. RCNY discovered the addition of DigitalPersona fingerprint biometrics to their POS software provided immediate cost savings by preventing employees from clocking each other in and out and by eliminating unauthorized manager overrides at the register. The franchisee also realized that the Digital Dining/DigitalPersona solution helped to increase productivity by moving customers through order processes faster.
"With fingerprint biometrics, we have found a reliable way of preventing employees from clocking each other in and out that just wasn't possible before," says Raymond Chera, Franchisee, RCNY. "We are now able to hold our employees accountable for their time and the transactions they handle. The biometrically-enabled POS terminals are a key part of our strategy to reduce employee fraud and increase productivity at the till."
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